Remote consultations for common medical needs

Online doctor consultation with the possibility of receiving an e-prescription as quickly as possible after medical review.

• The doctor reviews reported symptoms, current treatment, and submitted medical details.
• If medically indicated, an e-prescription may be issued and sent by SMS or email.
• If issuing a prescription would be unjustified or unsafe, the doctor may refuse and recommend further steps.

Payment for the consultation does not guarantee that an e-prescription will be issued.

Doctor consultation with the possibility of issuing an electronic sick leave certificate E-zwolnienie (e-ZLA).

• The doctor assesses the patient's condition and whether temporary inability to work is medically justified.
• The document may be issued only after an individual clinical assessment.
• If needed, the doctor may recommend an in-person consultation or further diagnostics.

The decision to issue e-ZLA belongs solely to the doctor and depends on clinical assessment.

Online consultation with the possibility of receiving a referral for laboratory or imaging tests.

• This service supports patients when further diagnostics require an organized medical decision.
• The doctor may refer the patient for laboratory or imaging tests, or suggest a different next step.
• In some cases, an in-person visit may be recommended instead of a referral.

A referral can be issued only when there is a clear medical justification.

Online consultation for situations that require an urgent medical assessment of whether the morning-after pill may be prescribed.

• The doctor reviews the medical context, the time elapsed since intercourse, and any contraindications.
• The decision to prescribe the medication is made only after an individual medical assessment.
• If remote assessment is insufficient or unsafe, the doctor will recommend the next appropriate step.

The medication may be prescribed only when it is medically justified and safe for the patient.