How does the online consultation work?
We gathered the most important information about the process, medical documents, payment, and data safety. This helps patients understand how the service works and what they can realistically expect.
How does the online consultation work?
We gathered the most important information about the process, medical documents, payment, and data safety. This helps patients understand how the service works and what they can realistically expect.
Fill in the medical form
Provide your symptoms and the information needed for the doctor's consultation.
Pay for the service online
Use a secure online payment method.
Doctor consultation
The doctor reviews the submitted information and carries out the online consultation.
Receive medical documents
If there is a medical indication, the doctor may issue electronic medical documents.
Answers about our online medical services
We gathered answers to the most common questions about online consultations, e-prescriptions, service flow, and data safety. If telemedicine is new to you, this section will help you quickly understand how everything works and what to expect.
Telemedicine is a form of healthcare provided remotely using communication tools. During an online consultation, the doctor assesses the patient's condition based on the submitted information and, when medically indicated, may decide on further treatment.
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Do you already have the information you need?
If the process is clear, you can open the consultation form right away and submit your medical details securely.